Terms of service

Agreement governing the relationship between the user and the service.

1. General terms

These terms govern the use of the service. By creating an account and paying for a subscription you confirm your agreement with these terms.

The service is provided "as is" and may be updated — the current version of the terms is always available on this page.

2. The service

The service provides access to proxy/VPN infrastructure under the conditions of the selected plan. The plan defines limits for devices, speed, traffic volume and available regions.

The service may not be used for:

  • illegal activities;
  • mass distribution of spam — including via email and messengers (Telegram, WhatsApp and others);
  • port or IP-range scanning and any attempts to gain unauthorized access to third-party systems;
  • infringement of third-party copyrights, including distribution of content via torrents and other P2P networks;
  • attempts to bypass plan limits using multiple accounts.

If spam, network scanning or other abuse activity is detected, access is suspended automatically and immediately, without prior warning — to protect the reputation of the infrastructure and other users.

3. Payment and refund

Payments are processed via supported payment providers. The subscription is activated after payment confirmation.

Refunds are available within 7 days of payment provided there has been no substantial use of the service. Refunds are requested via the ticket system.

4. Liability

The service makes reasonable efforts for continuous operation but does not guarantee absolute availability and is not liable for:

  • short-term outages of infrastructure providers;
  • user actions that violate these terms;
  • blocks by third-party services;
  • losses exceeding the amount of the subscription paid for the current period.

5. Service termination

We reserve the right to suspend or terminate services in case of:

  • violation of these terms;
  • non-payment of subscription;
  • suspicion of fraudulent activity.

Users can stop using the service at any time by disabling auto-renewal in the dashboard.

6. Changes to terms

Terms may change as the service evolves. Material changes are published on this page and notified via email. Continued use of the service after changes means acceptance of the updated terms.